DoktorPlus
For patientsFor clinics

Health care,one message away

Consult doctors from private clinics in BiH by message or video call. You see the price before you start. If the doctor does not reply within 24 hours, you pay nothing.

  • Pay per consultation, no subscription
  • Message or video call — whichever suits you
Doktor Plus app: a message consultation with Dr Milena Lalović, Poliklinika Vita Nova, about a child’s high fever
Dr Nemanja Đurić · Video consultationVideo consultation scheduledThis call is being recorded.Join at 5 Sep 9:15
The consultation summary is ready to download.
PDFDownload summary (PDF)

Did your doctor give you a QR invitation?

Scan it with your phone camera and sign up — your first consultation with that doctor is free. The clinic covers the cost.

How it works

What you can use Doktor Plus for

For questions that don’t need an in-person exam but can’t wait for the next appointment.

Understanding test results

“My blood test results are in. What does a raised CRP mean?”

Follow-up after a visit

“The swelling after the procedure has gone down. Should I keep taking the medication for another week?”

Adjusting treatment

e.g. blood pressure, thyroid

“My morning blood pressure is still 150/95. Should the dose be adjusted?”

Skin changes

with a photo

“The mole on my back has darkened. I’m sending a photo.”

Your child has symptoms

you ask as a parent

“My son has had 38.5 since this morning and won’t eat. Should I bring him in?”

Second opinion

“I’ve been advised to have a procedure. I’d like another opinion before I decide.”

How it works

From your first message to the doctor’s reply, in four steps.

  1. 1

    Create an account

    Sign up with your email and phone number, no password needed.

  2. 2

    Choose a doctor

    By name, specialty or clinic. If you have a QR invitation, scan it and the doctor is right there.

  3. 3

    Describe the problem and choose message or video

    Add images or a PDF. For video, you pick a 15-minute slot yourself. You see the price before you confirm.

  4. 4

    Get an answer

    The doctor replies by message or during your video slot. The answer and your documents stay in the app, with a short written summary.

Message or video?

Same doctor, same payment rules. The only difference is how you talk.

Message consultation

How it works
You write when it suits you; the doctor replies when available.
Scheduling
None — you send your question right away.
Best for
Test results, photos and short questions.

Video consultation

How it works
A live 15-minute conversation, with chat in the same consultation.
Scheduling
A 15-min slot you choose, up to 14 days ahead.
Best for
When it’s easier to talk in person.

Privacy and security

Exactly what we do with your data, without the big words.

Privacy policy

Encrypted in transit and at rest

Messages, files and card details are encrypted (AES-256). Files open only through private, signed links.

Servers in the EU

Your data is stored in the European Union. You delete your account in the app, and your data is removed within 30 days.

Only with your explicit consent

We process health data only with your consent, in line with the BiH ZZLP and GDPR principles.

Frequently asked questions

Short answers to what matters before your first consultation.

Didn’t find an answer? Write to podrska@doktor-plus.com

Doctors from private clinics in Bosnia and Herzegovina. Each clinic adds its own doctors to Doktor Plus. Every doctor’s profile shows their specialty and the clinic they work at.

Have a question for a doctor?

Ask by message or choose a 15-minute video slot. You see the price before you confirm, and with no reply within 24 hours you pay nothing.